QUINTEX SERVICES

Case Studies

Vidir Solutions

A Collaborative Approach to Uniform Program Support

Industry: Material Handling
Location: Manitoba, Canada
Specialty: Vertical Automated Storage & Retrieval Systems

Background

Vidir Solutions, a Manitoba-based company with global reach, was looking to enhance its uniform program to better support its growing team. With expansion came new needs—more product variety, streamlined service, and responsive support. After hearing positive feedback from others in the industry, Vidir reached out to Quintex to explore a potential partnership.

Getting Started

From the first interaction, Quintex focused on making the transition smooth and straightforward. Transparent pricing, flexible service request options, and clear communication helped Vidir onboard quickly and confidently. A tour of the Quintex facility gave their team a closer look at the processes behind the service, reinforcing their decision.

Whether it’s cancelling a wearer or adjusting sizes—someone always responds.
— Kimberly Dziedzic, Welcome Coordinator

Even delivery drivers take time to check in and ensure everything is running smoothly—something Vidir’s team has come to appreciate.

Ongoing Impact

The partnership has helped Vidir maintain consistency and efficiency in their uniform program, allowing them to stay focused on their core operations. The support they receive from Quintex has become a reliable part of their day-to-day workflow.

From concerns big or small, the staff at Quintex has been invaluable. Their care and attention to detail knows no bounds.
— Kimberly Dziedzic, Welcome Coordinator

Sigfusson Northern

Supporting Safety and Efficiency Through Reliable Service

Industry: Civil Construction
Location: Manitoba, Canada
Specialties: Mining Infrastructure, Site Remediation, Road Construction, Aggregate Crushing

Background

Sigfusson Northern is a civil construction company known for taking on complex projects in remote and challenging environments. Their work spans infrastructure development, environmental remediation, and community-focused initiatives—such as building the road and water treatment facility for Shoal Lake 40 First Nation.To support these operations, the company runs six large maintenance shops in Lundar, Manitoba. These shops rely heavily on uniforms and towels to keep crews safe, comfortable, and compliant—especially in demanding conditions.Vidir Solutions, a Manitoba-based company with global reach, was looking to enhance its uniform program to better support its growing team. With expansion came new needs—more product variety, streamlined service, and responsive support. After hearing positive feedback from others in the industry, Vidir reached out to Quintex to explore a potential partnership.

Exploring New Options

As their needs evolved, Sigfusson Northern began looking for a service provider that could offer consistent support and clear communication. They wanted to ensure their teams had access to properly maintained gear without delays or uncertainty. After connecting with Quintex, they took a closer look at what the partnership could offer.From the first interaction, Quintex focused on making the transition smooth and straightforward. Transparent pricing, flexible service request options, and clear communication helped Vidir onboard quickly and confidently. A tour of the Quintex facility gave their team a closer look at the processes behind the service, reinforcing their decision.

Building the Partnership

Initial concerns around pricing and distance were quickly addressed through open conversations and a tour of the Quintex facility. Paul Murphy, Compliance and Purchasing Manager, noted that Quintex’s approach to community and employee care aligned closely with Sigfusson Northern’s own values.As their needs evolved, Sigfusson Northern began looking for a service provider that could offer consistent support and clear communication. They wanted to ensure their teams had access to properly maintained gear without delays or uncertainty. After connecting with Quintex, they took a closer look at what the partnership could offer.From the first interaction, Quintex focused on making the transition smooth and straightforward. Transparent pricing, flexible service request options, and clear communication helped Vidir onboard quickly and confidently. A tour of the Quintex facility gave their team a closer look at the processes behind the service, reinforcing their decision.

There’s a lot of alignment between how Quintex views community and employees, much like we do.
— Paul Murphy, Compliance and Purchasing Manager

Once the partnership began, the difference was clear. Repairs were completed properly, communication was consistent, and downtime was reduced—helping crews stay equipped and ready.

There will always be challenges, but Quintex was more proactive in acknowledging the issues and mitigating them.
— Paul Murphy, Compliance and Purchasing Manager

The Outcome

Sigfusson Northern now has a reliable partner in Quintex—one that helps ensure their teams are supported with safe, compliant gear and responsive service. The relationship continues to contribute to smoother operations and greater peace of mind.

Winnipeg Supply Service Experts

Returning to a Reliable Partnership That Reflects Company Values

Industry: Residential HVAC & Plumbing
Location: Manitoba, Canada
Services: Heating, Cooling, Plumbing

Background

Winnipeg Supply Service Experts provides heating, cooling, and plumbing services to residential customers across Manitoba. Known for their commitment to quality and customer satisfaction, the company emphasizes professionalism in both service delivery and team presentation.Vidir Solutions, a Manitoba-based company with global reach, was looking to enhance its uniform program to better support its growing team. With expansion came new needs—more product variety, streamlined service, and responsive support. After hearing positive feedback from others in the industry, Vidir reached out to Quintex to explore a potential partnership.

Reevaluating the Uniform Program

The company had previously partnered with Quintex but later switched suppliers in pursuit of lower pricing. Over time, concerns emerged around uniform quality and consistency. When Karen Garnett stepped into the role of General Manager, she became aware of these challenges and the history of the supplier change.

Recognizing the importance of team presentation and customer perception, Karen decided to revisit the partnership with Quintex.

We focus a lot on customer experience, and part of that is how we present ourselves,
— Karen Garnett, General Manager

The Outcome

Seven years after returning to Quintex, Winnipeg Supply Service Experts continues to benefit from consistent service and reliable support. The partnership reflects the company’s own values—professionalism, care, and a commitment to doing things the right way.The partnership has helped Vidir maintain consistency and efficiency in their uniform program, allowing them to stay focused on their core operations. The support they receive from Quintex has become a reliable part of their day-to-day workflow.

Quintex represents a lot of what we do, and I can appreciate how they treated us (upon returning), as I would do the same for our customers.
— Karen Garnett, General Manager

The Keg Restaurant

Fostering Long-Term Success Through Consistent Partnership

Industry: Restaurant & Hospitality
Location: Winnipeg, Manitoba
Services: Dining, Beverage, Guest Experience

Background

Founded in 1971 in North Vancouver, The Keg has grown into a well-known name in Canadian hospitality, offering memorable dining experiences across the country. With a focus on quality food, warm ambiance, and community involvement—including initiatives like the Keg Spirit Foundation—the brand continues to build on its legacy of excellence.In Winnipeg, The Keg operates three locations, each committed to delivering consistent service and a welcoming atmosphere. Behind the scenes, this requires careful coordination of uniforms, mats, linens, and towels to support daily operations.

Operational Needs

Scott Stephen, Operations Director, oversees the day-to-day logistics across the Winnipeg locations. His role includes managing costs and supply so that restaurant managers can focus on team performance and guest experience. One of the ongoing challenges is ensuring that each location receives the right products, on time, and in the condition expected.As their needs evolved, Sigfusson Northern began looking for a service provider that could offer consistent support and clear communication. They wanted to ensure their teams had access to properly maintained gear without delays or uncertainty. After connecting with Quintex, they took a closer look at what the partnership could offer.From the first interaction, Quintex focused on making the transition smooth and straightforward. Transparent pricing, flexible service request options, and clear communication helped Vidir onboard quickly and confidently. A tour of the Quintex facility gave their team a closer look at the processes behind the service, reinforcing their decision.

There’s a lot of alignment between how Quintex views community and employees, much like we do.
— Paul Murphy, Compliance and Purchasing Manager

Building the Partnership

Initial concerns around pricing and distance were quickly addressed through open conversations and a tour of the Quintex facility. Paul Murphy, Compliance and Purchasing Manager, noted that Quintex’s approach to community and employee care aligned closely with Sigfusson Northern’s own values.As their needs evolved, Sigfusson Northern began looking for a service provider that could offer consistent support and clear communication. They wanted to ensure their teams had access to properly maintained gear without delays or uncertainty. After connecting with Quintex, they took a closer look at what the partnership could offer.From the first interaction, Quintex focused on making the transition smooth and straightforward. Transparent pricing, flexible service request options, and clear communication helped Vidir onboard quickly and confidently. A tour of the Quintex facility gave their team a closer look at the processes behind the service, reinforcing their decision.

Once the partnership began, the difference was clear. Repairs were completed properly, communication was consistent, and downtime was reduced—helping crews stay equipped and ready.

There will always be challenges, but Quintex was more proactive in acknowledging the issues and mitigating them.
— Paul Murphy, Compliance and Purchasing Manager

The Outcome

Sigfusson Northern now has a reliable partner in Quintex—one that helps ensure their teams are supported with safe, compliant gear and responsive service. The relationship continues to contribute to smoother operations and greater peace of mind.

Maxim Truck & Trailer

Fueling Trust and Partnership Over Three Decades

Industry: Transportation & Fleet Services
Location: Canada-wide (Headquartered in Manitoba)
Services: Truck & Trailer Sales, Leasing, Rentals, Parts, Maintenance

Background

Founded in 1981, Maxim Truck & Trailer has grown into a trusted name in Canadian transportation, with 17 locations across the country. Their “Maxim 360” approach offers customers a full-service experience—from sales and leasing to parts and maintenance—making them a one-stop solution for trucking needs.Behind the scenes, maintaining operational efficiency across such a large footprint requires dependable support, especially in areas like uniforms, mats, and facility services.

Operational Needs

Troy Hamilton, President of Maxim, oversees a wide range of responsibilities—from safety and compliance to day-to-day operations. With a diverse workforce and fast-paced environment, ensuring employees are equipped with clean, comfortable uniforms and that facilities are well-maintained is essential to keeping things running smoothly.

When we think of how we want to conduct our business, be it ethically or morally, we also stress the importance of partnership.
— Troy Hamilton, President

A Long-Standing Relationship

Maxim has partnered with Quintex for nearly three decades—a relationship that began long before Troy stepped into his current role. Having witnessed the partnership evolve over the years, Troy continues to value the trust and consistency Quintex brings.

He describes Quintex as a company with “quality people”—professional, organized, and respectful in their interactions. The mutual understanding built over time allows both teams to address challenges openly and work toward solutions without friction.

People do business with those they know, like, and trust—and that’s what we’ve built with Quintex.
—  Troy Hamilton, President

Quintex’s full-service offering complements Maxim’s own approach, helping them maintain clean, safe, and professional environments while focusing on serving their customers.

The Outcome

The enduring partnership between Maxim and Quintex reflects a shared commitment to reliability, integrity, and service excellence. With Quintex’s support, Maxim continues to operate efficiently and uphold the high standards their customers expect.Quintex’s full-service offering complements Maxim’s own approach, helping them maintain clean, safe, and professional environments while focusing on serving their customers.

Meridian Manufacturing

A 20+ Year Partnership Built on Reliability, Trust, and Shared Values

Industry: Agriculture, Industrial, Oil & Gas
Location: North America (Headquartered in Manitoba)
Products: Storage Tanks, Grain Bins, Handling Systems

Background

Meridian Manufacturing has been designing and producing high-performance storage and handling systems for over 60 years. With deep roots in Manitoba and a growing presence across North America, Meridian is known for dependable, forward-thinking solutions that evolve with customer needs.As part of the WGI Westman Group of Companies, Meridian operates multiple facilities and bin storage locations throughout Canada, supported by a dedicated team and robust transportation network.

Operational Needs

With a growing workforce and multiple locations, maintaining a consistent uniform and facility service program is essential. Around 10 to 15 years ago, Meridian experienced a shift in operational needs, particularly with increased uniform requirements. Quintex worked closely with their team to adapt the program, ensuring the solution remained effective and fair.

Like many large-scale operations, unexpected challenges occasionally arise. In those moments, the strength of the partnership plays a key role. Through ongoing communication and a shared focus on problem-solving, Meridian and Quintex continue to work together to keep operations running smoothly.

A Values-Driven Partnership

Meridian’s relationship with Quintex spans over two decades—a reflection of mutual trust and shared values. The team has consistently appreciated not only the reliability of service but also the approach behind it.During a visit to the Quintex facility, Meridian’s Director of Operations, Doug Eidse, observed the dynamic between leadership and staff and noted its similarity to Meridian’s own culture.

You can see the relationship between the family and their employees. It's similar to how we like to do business
— Doug Eidse, Director of Operations

That same spirit of collaboration was evident during a significant change to their uniform program. Doug shared that the transition was handled smoothly, with clear communication and thoughtful planning throughout.

The service is always fair, and the interactions are always honest.
— Doug Eidse, Director of Operations

The Outcome

Meridian continues to rely on Quintex for consistent, responsive service that supports their operations across multiple locations. The long-standing partnership reflects a shared commitment to integrity, adaptability, and doing business the right way.

A Food Processing Facility

Meeting the Highest Standards in Food Safety and PPE Compliance

Industry: Food Processing
Scope: Grading, Packaging, Distribution
Focus: Hygiene, Safety, Regulatory Compliance

Background

This large-scale food processing facility operates in a highly regulated environment where hygiene and safety are critical. Their work involves handling perishable goods for widespread distribution, and maintaining compliance with national food safety certifications is central to their operations.

To meet these standards, the facility relies on hygienically laundered uniforms and proper PPE to ensure both product integrity and employee safety.

Operational Needs

The facility must comply with multiple regulatory frameworks, including CFIA, BRC, SQF, and HACCP certifications. These standards require that every aspect of the operation—including uniforms—supports a clean, safe, and compliant environment.

Uniforms must be delivered on time, properly cleaned, and ready for use to avoid any disruption to production. Having a vendor who understands these requirements and can respond quickly to changing needs is critical to keeping things running smoothly.

Having a vendor who can respond quickly and provide what you need to keep the plant running—while also meeting food safety standards—is huge.
— Facility Representative

A Reliable Partnership

In industries where compliance and cleanliness are non-negotiable, a dependable service provider makes all the difference. The facility has found that working with Quintex helps alleviate concerns around uniform readiness and hygiene.

Quintex’s responsiveness and ability to manage fluctuating inventory needs—whether preparing for peak seasons or handling last-minute requests—has helped the facility maintain smooth operations without compromising safety.

Everyone is always friendly and helpful. I know that when I reach out, I can rely on getting what we need, which allows me to focus on other priorities.
—  Facility Representative

The Outcome

With Quintex as a trusted partner, the facility continues to meet high food safety standards while keeping its operations running efficiently. The relationship is built on reliability, responsiveness, and a shared commitment to quality.

CONTACT US

Let's Get Started

Give us a call. A Quintex Sales Representative will meet with you to perform a thorough Needs Analysis for your business or organization and develop a plan perfect for your budget. We can even set you up with a free trial using our test mats to demonstrate how effective mats can be in key areas of your building.

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